UniLodge

Legal

Terms & Conditions

Please read these terms carefully before applying for accommodation. By applying, you agree to these terms. Keep a copy for your reference.

UniLodge Auckland City Short Stay Rate Terms & Conditions

  • You must be classified as a new resident at UniLodge Auckland City to be eligible for this offer.
  • The weekly rate of $472* is only valid for eligible bookings of the Studio Standard received from 27/04/2026 – 31/10/2026, unless sold out prior.
  • All new residents must have paid their bond to secure the booking. Failure to pay the bond by the specified date will be deemed not eligible for this offer. Bond fees are communicated via the offer letter and lease agreement.
  • This offer applies only to a minimum lease of 6 weeks.
  • Lease must commence on or before 20/09/2026 to meet the minimum 6-week stay requirement.
  • Lease must end on or before 31/10/2026, subject to the minimum stay requirement.
  • This offer is valid until 31/10/2026, unless sold out prior.
  • This offer cannot be transferred or exchanged for cash.
  • This offer is only valid at UniLodge Auckland City and is not available at any other UniLodge properties in Australia or New Zealand.
  • This offer cannot be used in conjunction with any other UniLodge offer, promotion, discount or incentive.
  • This offer is not valid with bookings that have already been deposited, received or accepted prior to the offer period.
  • This offer is valid if booked via education agents, booking agents or referral agents via the agent booking portal.
  • Pricing is correct as at 27/04/2026.

Standard Terms & Conditions UniLodge New Zealand

These terms apply to all UniLodge properties in New Zealand. They cover individual and small group applications made:

  • Online via our website
  • In person at a UniLodge property
  • Over the phone or email
  • Through the UniLodge app
  • Via an approved education agent
  • Or any other method accepted by UniLodge

Applications are reviewed by our team to ensure applicants meet minimum requirements. UniLodge complies with the Human Rights Act 1993 and does not discriminate on the basis of:

  • Age, sex, marital or parental status
  • Pregnancy, sexual orientation, disabilities, or physical features
  • Race, religion, political beliefs, or personal associations

Successful applicants will receive a Letter of Offer, detailing next steps and payments required to secure their accommodation.

Important Notes

  • All rooms are for single occupancy unless specified otherwise.
  • Rates and fees on the website are indicative; the official rates in your Letter of Offer apply.
  • Applicants under 18 must have parental or legal guardian consent.
  • UniLodge New Zealand does not offer accommodation to international students under 18 as a standard offering. The one exception is Mayoral Drive Student Accommodation, where an applicant may be accepted while under 18 if they will turn 18 within one month of commencing their stay.
  • Under-18 accommodation at the University of Canterbury is arranged and managed by the University, not by UniLodge.
  • Students under 17 are not accepted.
  • Room type requests are not guaranteed; check your Letter of Offer carefully.
  • To cancel a booking, email the property’s reservations team. Cancellation may incur a fee. Refer to your Letter of Offer for details.
  • UniLodge may cancel your application if:
  • The information provided is false, or
  • You fail to comply with these Terms and Conditions

Contents Insurance

UniLodge offers optional Contents Insurance for residents. Check with your property for availability.

  • View the Product Disclosure Statement (PDS) and policy details via your property.
  • To opt out, email your property with your full name, room, and property.
  • Check for duplication with other insurance policies to avoid double coverage.

No Visa, No Pay Policy

If you are unable to obtain a student visa:

  • Before your lease starts: Email the property within 24 hours of receiving your visa refusal notice, attaching the email from Immigration New Zealand. Your lease will be cancelled without penalty.
  • After your lease starts: Email the property within 24 hours of receiving your visa refusal notice. Your request to terminate your lease will be considered by the Property Manager.

Property Terms & Conditions

  • All residents must comply with the rules and regulations of their property.
  • Any breach may result in termination of your lease.

Cancellation Policy – New Zealand Properties

Once you have accepted a Letter of Offer, you are bound under the Residential Tenancies Act 1986.

Cancellation without penalty may be possible if:

  • You do not meet the student status requirement
  • You cannot legally enter New Zealand
  • Border closures or restrictions prevent your entry
  • Flight delays may allow a postponed lease start date, subject to financial adjustment. Check with the property for eligibility.

Cancellation with penalty occurs if:

  • False or misleading information is provided
  • Bond or rent in advance is unpaid
  • Residential Tenancy Agreement is not signed
  • Change of mind

We aim to process refunds within 14 days.

Limited-Time Campaigns

Terms for all campaigns are listed with the individual offer. Offers cannot be combined or exchanged for cash.

Contact & More Information

  • Email: info@unilodge.co.nz
  • Locations: Auckland | Wellington | Christchurch
  • Follow us: LinkedIn | Instagram | YouTube | TikTok

These terms are reproduced verbatim from unilodge.co.nz/terms-conditions. Only the layout has changed — a contents rail and anchored sections so a reader can find the clause that applies to them. Wording, clauses and property lists are unaltered.